NEW AI replies that sound like your team →

Customer support that feels effortless

FlowDesk brings WhatsApp, email, Instagram and chat into one inbox — with AI that drafts replies, routes tickets and keeps every SLA green.

Free 14-day trial · No credit card · Set up in 5 minutes

Ananya Iyer WhatsAppHi! My order #4821 hasn't arrived yet…

Rohan Das EmailInvoice for March subscription

Meera Nair InstagramDo you ship to Singapore?

Kabir Shah WhatsAppThanks, that fixed it!

Sara Khan EmailCan I upgrade mid-cycle?

Ananya Iyer · Order #4821SLA 04:59

Hi! My order #4821 hasn't arrived yet. It was supposed to come yesterday.

Can you check please?

Hi Ananya! Sorry about the delay — I've checked, your parcel is out for delivery and will reach you by 6 PM today.

Oh great, thank you so much!

✦ AI suggested replyYou're welcome! I've also added a ₹100 voucher to your account for the trouble. Anything else I can help with?

Everything your support team actually needs

Stop juggling five tabs. FlowDesk replaces your shared inbox, helpdesk and reporting spreadsheet.

One inbox for every channel

WhatsApp, email, Instagram, Facebook and website chat — all threaded by customer.

92%

SLAs, always green

Auto-escalation before anything breaches.

Live analytics

Response times, CSAT and agent load in real time.

New ticketTag: refundAssign billing

No-code automations

Route, tag and reply automatically with simple rules.

SFSHSLZP

50+ integrations

Shopify, Slack, Salesforce, Zapier and more.

Simple, predictable pricing

Monthly Yearly Save 20%

Starter

₹0 /agent/mo

For small teams getting started.

2 agents
Email + chat
Basic reports

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Growth

₹999 /agent/mo

Everything growing teams need.

Unlimited agents
WhatsApp & Instagram
AI reply drafts
Automations

Start 14-day trial

Enterprise

Custom

Security, scale and support.

SSO & audit logs
Custom SLAs
Dedicated manager

Talk to sales

Loved by support teams everywhere

"We cut first-response time from 4 hours to 22 minutes in our first month. The WhatsApp inbox alone was worth it."

Arjun MehtaHead of CX, Kiranakart

"AI drafts are scarily good. Our agents just review and send."

Tanya KapoorSupport Lead, Zestify

"Setup took one afternoon. Migration from our old helpdesk was painless and the team was super responsive on Slack."

David PereiraCOO, TripNest

"Finally one place to see every conversation with a customer, no matter where it started."

Nisha RaoFounder, Healthly

"Our CSAT went from 81% to 94%. The SLA alerts keep everyone honest."

Imran SheikhOps Manager, Bluecart

"Pricing is fair and predictable. We scaled from 3 to 40 agents without surprises."

Karan JoshiVP Support, NovaPay